Frequently Asked Questions

• Is Membership Management software right for your club?
  There are many ways to save time through the automation of processes in your gym. Scheduling, membership management, and invoicing can be much more efficient with gym management software. Instead of spending hours on the phone, tinkering with spreadsheets, or manually processing invoices and other requests, think about making the switch to membership software. After all, less time spent on manual tasks means more time spent on spreading your brand, strengthening the relationship with your clients, and growing your bottom line. More and more gyms, big and small, are already taking advantage of these management tools. What about you?
• Can you get useful data and insights with Member Management software?
  If you want to grow your business you need access to the data that matters. Virtuagym's Member Management software has a business intelligence module that provides you with clear insights into the behavior of your members and provides real-time trends. These analytics can help you make clear business decisions on where to invest time and money at your fitness facility.
• Can you incorporate invoicing with Member Management software?
  Yes. Member management software can be used for automation of invoicing processes as well. By having your membership management linked to an automated invoicing tool, membership renewal becomes trivial. Invoices will be automatically generated when they need to and can be automatically sent to the relevant members via email. Of course, make sure your clients have the freedom to pay those invoices in a variety of ways for a good client experience – think of direct debit, cash, credit card, online payments, and so on.
• What are the benefits of Member Management software?
  Virtuagym’s Membership Management software automates processes, which can save you time. This means you don’t just add members and assign memberships to them, but also control all peripheral business related to memberships automatically as well, such as Credits and Renewal, Access Control and Reports. By automating processes, you can handle membership renewals, credit renewals (whether it’s on a monthly basis or pay-as-you-go), periodical discounts, pausing of contracts, and so on. The possibilities are endless, without costing you extra time. And fewer hours spent on performing menial tasks means more time that can be spent on growing your business and increasing your bottom line!
• Why should you invest in Membership Management software?
  Stacks of paperwork and spreadsheets are well and truly a thing of the past. Your members don’t want to be filling in forms, they want instant access to your full-service offering, accessible via a mobile app. Virtuagym's Membership Management software can help you fall in line with the needs of your members, and handle the demands that come with being a customer-facing solution, on both mobile and desktop.
• What is Membership Management software?
  In the daily operations of any fitness facility, there are always a bunch of processes that cost considerable time to perform. Our cloud-based Membership Management software is seamlessly integrated with our modules for scheduling, workouts, nutrition coaching, and our mobile apps. This means that your members can easily schedule classes and keep on top of their workouts, while you can effortlessly stay on top of all of your administration work.