Engagement & Retention Has Never Been This Easy
Compared to most other sports clubs (e.g. tennis, basketball), member retention at fitness clubs tends to be significantly lower. Research has shown that engagement is key in improving retention rates. That's why one of Virtuagym's core features consists of an online community, which will allow you to nurture loyalty to your business.
Your Own Social Environment
With the Club Community, you'll have a social environment similar to Facebook. The big difference is, your community doesn't contain ads and is free from distracting content from other companies. In other words, you'll have your members' full attention. The club community allows you to communicate with your members in various ways: mass communication, targeted communication (e.g. only members interested in specific classes), or one-on-one messaging. The community is accessible via your web portal or the mobile app, so you can engage your clients wherever they are.
Turn Your Club into a Community and Boost Engagement
Personal attention is a key ingredient to create loyal members. Virtuagym offers you the tools to stay in touch with them anywhere, anytime.
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Got some news to share with all your clients? Your community makes it's easy to communicate new services, classes, or other offers. Messages, links, videos, images, marketing banners – it’s all possible.
Share recipes, weight loss tips, bodybuilding tips or other news with the right people by creating various interest groups within your community.
Your own portal has similar functionality as Facebook, but it’s a completely ad-free environment in your own branding, without distracting messages from other people or companies.
All coaches and members will get a personal profile, where others can see their progress, read their posts, and more. Everyone has full control over privacy settings.
Private messaging allows coaches and clients to easily communicate with each other. Continue building a relationship outside your facilities!
Always In Touch
With your own online community, you’re always in touch with your clients. The community is accessible on any device with a stable internet connection.