Choice help - All in One Personal Trainer

Virtuagym enables us to better connect and engage with our community and is a complete approach to managing relationships
Sherry Perez
YMCA Greater Toronto Area
We haven't had anything but a good experience
Nancy Byrum
Peninsula Metropolitan YMCA
We’re seeing higher retention rates than we’ve ever had, we’re seeing higher visitor numbers than we've ever had and we genuinely feel that’s because we are creating more touch points with the members.
Jon Nasta
Xercise4Less
Virtuagym has given us an amazing online platform to offer everything we and our clients need
Cassandra Leopold
FitRoom CF1

Virtuagym

3.6

Stamena Milusheva

16:54 07 Oct 19

Rather disappointing start. I had a time scheduled to speak to a consultant in the UK for 2pm. This was for a demo and pricing. I waited and waited and he never called. I cleared my hour to ensure i was by my phone clearly no respect for their potential new customer's time. Instead a person by the name of Stefano called out of the blue in the morning, outside of the booked time when i was in the middle of another engagement. Not a good start Virtuagym, you need to up your game!read more

Sharon Aldeguer

09:04 19 Sep 19

Is there a live person who can help me? Customer support keeps closing my tickets and marking them as solved but they aren't. I highly discourage others who are shopping around for a white label app to go elsewhere. Sales is awesome. But customer support is horrible. I don't have many needs but when I ask a question, and pay my subscription, I expect an answer when I ask. This isn't being done. They just take my money. Attached is just one ticket. ONE. really????read more

Building Beauty

13:08 08 Aug 19

It is the most complete platform I have seen and the technical support has provided us with an excellent service helping us at every step. We are very glad to work with virtuagym.read more

Sam Logotse

08:40 03 Jun 19

Great team very friendly and approachable

alla cherenkova

10:43 09 May 19

Wish you a lot of success! Please renovate your office:-)

Fo ya

16:07 22 Apr 19

Great place to work and very useful product for fitness entrepreneurs.

Nadezda Gecova

11:42 11 Apr 19

Great working culture, atmosphere, there are so many opportunities and ways how to have fun with your colleagues! This is the right place for young and ambitious people! :)read more

Apex Fitness

18:07 15 Mar 19

absolutely terrible communication skills. Spent an entire day trying to get in contact. Software dont work like advertised at all. Everything seriously over complicated and glitched. Would not recommend to anybody. Will be reverting back to my old software provider ASAP..read more

Lift Fitness Coaching

22:17 04 Mar 19

Never written a bad review like this in my life, but.... After four months I am done with this app. Still cant process mandates, the recurring booking system negates membership tiers, and I literally lost £500 last month due the complex payments systems. If you have a business admin degree and several hours a week to maintain the craziness of it , it may suit. Otherwise buy yourself an Inbody and use a facebook group. Joke. Set me up with a basic package then set my app up with all the extras so that once the app launched I had to buy in more as my clients already expected all the bells and whistles . PS - there is no branding unless you have over 150 clients so the vast majority of PT's can forget that feature too. Our facility holds 120 clients max, and I cant even book them in automaticallyread more

Justin Stavasius

14:22 28 Feb 18

Awesome office, awesome people, even more awesome software for fitness professionals, small big and enterprise.

Nelson Dominguez

19:13 01 Jun 17

Over price and Poorly Designed . I am a user of this app. There are some good things about this, however the negative things makes this app not a good option for a Fitness Facility or a Personal Trainer. Workout feature. This app doesn't allow you to use a time base training all has to work with reps!! I know not a good thing. Also doesn't allow you to set up supersets, so it it just a basic workouts that you can design. Challenges. No Custom Challenges, you only can do what they set up to do and nothing else, so if you are really creative and have a great challenge idea , sorry you can't only basic stuff like 100 squats or lose a pound.. boring Not Smart. You can not use heart rate monitors or any other trackers, they did sign up with an european company that do trackers but they are in EU and not good reviews. So forget about using your heart rate with this app. No Clients updates. Yep I know , this suppose to be a client based app, so you can train them online. well there is no information about your clients workouts, you have no idea if they completed the workout or not, so you are blind , this is a mayor problem. 1 Year Contract.. Really.... when I see this that tells me they are not sure about their product or service, that means they have you for 1 year no matter what, so they don't have to improve or change. There are more apps with better features and requires no contract. Pricing. Really Expensive, you are paying about 800% more (i am not kidding ) than what you could pay for some of the competitors. Please do your homework , try all the apps before signing with this company, they will not accommodate or change absolutely anything in their system for you. What they have is what they have. Nutrition app. It is not part of the system, you have to download a different app in order to make it work. That doesn't make sense at all . Sadly sometimes you think is good until you realize that there are other apps that offer so much more, have a better design and cost just a fraction . Please people don't make the same mistake I did. I'm still paying that error remember 1 12 full months contract :(read more

fedde de boer

16:43 12 Apr 17

Lovely company, great atmosphere. You can always walk in for a cup of coffee.

Mark Louter

09:28 19 Sep 16

Great to be part of this amazing company!

See All Reviews

Our solution for Personal Trainers

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Exercise & nutrition

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Your own branded App

Exercise & nutrition

Club management

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Here's what our clients say:

Virtuagym enables us to better connect and engage with our community and is a complete approach to managing relationships

Sherry Perez

We haven't had anything but a good experience

Nancy Byrum

We’re seeing higher retention rates than we’ve ever had, we’re seeing higher visitor numbers than we've ever had and we genuinely feel that’s because we are creating more touch points with the members.

Jon Nasta

Virtuagym has given us an amazing online platform to offer everything we and our clients need

Cassandra Leopold

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